Eva in the real world – investigating serious harm

Eva permits a user to carry out an investigation from conception to completion, with all the analysis and evidence stored in one place. At the heart of the technology lie the National Patient Safety Agency-recommended analytical tools. They assist an investigator to identify:

  • The chronology of events in a visual display
  • The human factors involved
  • The care management problems
  • The underlying contributory factors to the incident

With prompts and hints from Ask Eva, the technology guides an investigator through the process of a patient safety investigation. Once completed the technology will create to a standard template a comprehensive incident investigation report with findings, conclusions and recommendations.

The patient safety team can ensure terms of reference are set, load documents and monitor the progress of the investigation. Eva’s integration with Microsoft Teams allows on-screen collaboration between, for example, investigators and clinical experts and discussions with colleagues in other locations.

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