Designed by experienced investigators and based on NPSA guidelines, Eva delivers structured processes that generate clearer investigation reports which enable investigators to dig deeper into underlying factors and get to the heart of the issues.
Commissioners of the investigation lead the request and set the investigation parameters.
Investigation team identifies incident related issues to be investigated with commissioner oversight.
Evidence log with upload cabilities ensures that key documents are saved for future reference.
Interactive chronology helps the investigator to visualise progress and dig deeper into contributing factors and underlying causes.
Ensure recommendations are directly linked to the evidence to ensure they are relevant to the incident.
Create tasks, assign owners and set deadlines. All progress is tracked and visible via the Eva dashboards.
Customisable to your organisation, Eva uses the information gathered to generate a pre-formatted report in and editable Word document.
Access on-demand tips and training from expert investigators. Eva comes with a vast bank of articles, definitions and videos created by experienced investigators which support the user through each stage.
Consultancy support and training from industry experts Verita is included as standard for each organisation. Help with report preparation, recommendations or analysis of evidence will help you raise the bar for investigation practice across the board.
Eva acts as a repository for everything that relates to the investigation including ToRs, evidence, reports, patient/family communication and progress status. Full integration with the Office suite improves efficiency and increases transparency, improves governance and mitigates risk for the organisation.
Eva pools together investigation data from across the organisation into a series of dashboards, allowing greater monitoring and oversight of investigation processes and outcomes across multiple sites. This facilitates more in-depth analysis of the data to reveal underlying themes and recurring issues which may need to be addressed.
Eva is built on tried-and-trusted Microsoft technology approved for use by NHS Digital, who are themselves users. The underlying technology is also currently used by police forces across London as well as the Ministry of Defence and major private companies including oil giant BP and British Gas owner Centrica.
Microsoft invests over $1B a year in ensuring the security of their users and their digital property. Eva is a highly secure, GDPR compliant, industry leading software.
The Eva portal is an optional online feature accessible 24/7 which manages communication between patients, families and carers, and the organisation. The Eva portal helps to increase transparency and reduce frustration and confusion by providing greater clarity on the investigation process.
*The Eva Portal is still in development and will be available in future Eva releases.
The Eva team discuss the work we are doing with Microsoft to make use of Artificial Intelligence within our investigation application, raising the bar for incident investigations and patient safety practices across the healthcare sector.
As an Eva user, you receive a combination of training, consultancy and technical support. The standard support package includes:
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