Kayleigh Palmer

If they are ‘Never Events’, why are they happening so often?

Never Events are serious, largely preventable patient safety incidents that should not occur if healthcare providers have implemented existing national guidance or safety recommendations. The Never Events policy and framework – revised January 2018 suggests that Never Events may highlight potential weaknesses in how an organisation manages fundamental safety processes. Never Events are different from …

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Easy as 1, 2, 3 – Eva fulfils the NHS’ Patient Safety Strategy criteria

The NHS Patient Safety Strategy, which aims to reduce avoidable patient harm, has three main themes: Insight Involvement Improvement Although these sound positive, Trusts are left to ask what each theme truly means and how they can bring them into their own practices, when CQC inspections and Covid surges lie on the horizon. Luckily, Eva, …

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Why was this year’s World Patient Safety Day focused on maternity care?

Although World Patient Safety Day passed us by a few months ago, it is still important to reflect on this year’s targets and their progress as 2021 slowly draws to a close. The theme chosen by the World Health Organisation (WHO) this year was ‘safe maternal and new-born care’.  It was given the emotive strapline …

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Right on target – why better patient safety is a global goal for 2030

The United Nation’s seventeen sustainable development goals (SDGs) came into force in 2016. The set of goals is targeted for achievement by 2030 and involves targets such as improving food security and sustainably managing forests worldwide. Although all the SDGs are equally important, the coronavirus pandemic has brought one sharply into focus. That is SDG …

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NHS investigations- time to dive into the data pool?

Amazon had revenues of $280 billion in 2019- not bad for an online bookshop founded in 1994. According to McKinsey [1], 35% of what Amazon customers buy comes from recommendations generated by the company’s algorithms. Netflix, another company founded at a similar time, has revenues of $20 billion and 75% of what customers watch comes …

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Teamwork – Microsoft Teams and its integration with Eva

In March, Microsoft announced that its collaboration platform, Teams, would be made freely available to all NHS workers. This was in direct response to the Coronavirus outbreak and to help organisations deal with the many challenges that came with the virus. Over the proceeding months, we have read story after story of the successful move to Microsoft Teams and how it …

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10 Important Things to Take Away from the New NHS Patient Safety Strategy

“We are not here to curse the darkness, but to light the candle that can guide us through that darkness to a safe and sane future.” (John F Kennedy, 1960) At its heart patient safety is all about making sure we are continuously learning – not only from the things that go wrong- but also …

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Eva: A change is gonna come to serious incident investigation practices

Verita, one of the founding companies of Eva, has carried out hundreds of investigations in healthcare over the last 17 years. From Leeds paediatric cardiac surgery to Myles Bradbury to the death of Elizabeth Rourke at Jersey General Hospital. We have also undertaken numerous serious incident investigations or supported healthcare organisations to carry out their …

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