The Eva team caught up with Jo Gillespie, former airline pilot and aviation safety expert, to discuss how understanding human factors has revolutionised the approach to safety in aviation. He suggests that now is the time for healthcare to learn lessons from other industries to improve operational performance and patient safety. Tell us about the […]
Human factors in healthcare – an interview with Jo Gillespie Read More »
In the late 1940s following WWII there were two significant influences on commercial cockpit culture. What followed changed aviation safety forever and would eventually inform our understanding of how to manage the impact of a patient safety incident. The first was a result of the massive wartime technology spike, taking planes higher and faster than
How can a patient safety incident be related to cockpit culture? Read More »
First let’s clear up the difference between human factors and human performance. Human performance is all about how and why people do what they do. Human factors is the science which applies what we know about that ‘how and why’ to the design of machines, equipment, work environments, procedures and anything else involving human interaction.
Understanding human performance Read More »
Firstly I should make it clear that I am not a psychologist nor in the truest sense of the word am I a scientist, although as an aviator I have a broad understanding of a lot of science. My knowledge of cognitive dissonance, in particular, comes from extensive research into why pilots were flying approaches
Cognitive dissonance – why we sometimes press on when we shouldn’t Read More »
Almost everyone has taken medication to prevent or treat an illness at some point in their life. However, according to the World Health Organisation’s (WHO) 2017 publication ‘Medication Without Harm’, unsafe medical practises are a leading cause of harm in healthcare systems across the world. Globally, the cost associated with medication errors has been estimated
Just what the doctor ordered – how technology can reduce medication errors Read More »
The United Nation’s seventeen sustainable development goals (SDGs) came into force in 2016. The set of goals is targeted for achievement by 2030 and involves targets such as improving food security and sustainably managing forests worldwide. Although all the SDGs are equally important, the coronavirus pandemic has brought one sharply into focus. That is SDG
Right on target – why better patient safety is a global goal for 2030 Read More »
One of the most scary aspects of being involved at a senior level in a large organisation is ensuring that you have a good overview of what is happening on the ‘shop floor’. I know that senior managers are used to taking the blame (whether justified or not!) when things go wrong in the remote
‘Visibility – key management tool … and way of guaranteeing you sleep more soundly!” Read More »
The Eva Investigation Application reached two important milestones this month as it has been accepted as a listing on the government’s G-Cloud 11 framework and on Microsoft’s AppSource platform. These listings will simplify and streamline the access to this important tool for serious incident investigations for healthcare organisations. G-Cloud Framework The G-Cloud framework is part
Eva hits two key milestones – G-Cloud and AppSource Read More »
Verita, one of the founding companies of Eva, has carried out hundreds of investigations in healthcare over the last 17 years. From Leeds paediatric cardiac surgery to Myles Bradbury to the death of Elizabeth Rourke at Jersey General Hospital. We have also undertaken numerous serious incident investigations or supported healthcare organisations to carry out their
Eva: A change is gonna come to serious incident investigation practices Read More »
The use of technology, artificial intelligence (AI) and machine learning in the health sector is growing rapidly. Still in its infancy, groundbreaking tech is giving clinicians faster and more accurate diagnosis, and far earlier alerts to potential risks. Our new investigations app, Eva, is now harnessing the actual and potential benefits of technology to revolutionise
Welcome to Eva, our new healthcare investigation app Read More »
