The Eva team caught up with Jo Gillespie, former airline pilot and aviation safety expert, to discuss how understanding human factors has revolutionised the approach to safety in aviation. He suggests that now is the time for healthcare to learn lessons from other industries to improve operational performance and patient safety. Tell us about the […]
Human factors in healthcare – an interview with Jo Gillespie Read More »
Almost everyone has taken medication to prevent or treat an illness at some point in their life. However, according to the World Health Organisation’s (WHO) 2017 publication ‘Medication Without Harm’, unsafe medical practises are a leading cause of harm in healthcare systems across the world. Globally, the cost associated with medication errors has been estimated
Just what the doctor ordered – how technology can reduce medication errors Read More »
The United Nation’s seventeen sustainable development goals (SDGs) came into force in 2016. The set of goals is targeted for achievement by 2030 and involves targets such as improving food security and sustainably managing forests worldwide. Although all the SDGs are equally important, the coronavirus pandemic has brought one sharply into focus. That is SDG
Right on target – why better patient safety is a global goal for 2030 Read More »
Much of the focus on serious incident investigations is on the “How?”. People give a lot of thought to the processes, policies and procedures around investigations – not to mention to the filling in of template documents. The focus is on getting the job done. In our experience there isn’t always so much attention on
SI investigations … remind me why exactly we are doing this…? Read More »
One of the most scary aspects of being involved at a senior level in a large organisation is ensuring that you have a good overview of what is happening on the ‘shop floor’. I know that senior managers are used to taking the blame (whether justified or not!) when things go wrong in the remote
‘Visibility – key management tool … and way of guaranteeing you sleep more soundly!” Read More »
Amid the mass of uncertainty, we can all agree that Covid-19 has driven home the importance of digital technology. This is certainly true of the NHS, where technology has become embedded at a rate that previously seemed impossible. But, while Covid-19 is on everyone’s minds, the ups and downs of recent months shouldn’t blind us
“Too busy to improve?” – What chance of a ‘digital transformation’ of the NHS? Read More »
When a serious incident occurs, it is vital that the investigation process is thorough and can stand scrutiny. Getting to the heart of what went wrong and putting solutions in place to reduce the chances of a repeat incident requires an acute focus on the whole investigation process. Investigation request The first issue is being
What does a good quality investigation look like and how can it be achieved? Read More »
“Making improvements to patient safety comes second place to sorting out problems with the investigative process” A director of nursing of a large teaching trust told me this late last year. The CCG and her own governance team were weighed down with questions about the quality of internal investigations and matters of deadline breaches. No
Making healthcare the high reliability service it should be Read More »
The use of technology, artificial intelligence (AI) and machine learning in the health sector is growing rapidly. Still in its infancy, groundbreaking tech is giving clinicians faster and more accurate diagnosis, and far earlier alerts to potential risks. Our new investigations app, Eva, is now harnessing the actual and potential benefits of technology to revolutionise
Welcome to Eva, our new healthcare investigation app Read More »
